soulliere landscaping patio & garden center reviews: Full Review

Soulliere Landscaping Patio & Garden Center has been serving Metro Detroit homeowners from its Saint Clair Shores location since 1952, making it one of the longest-running landscape and garden operations in Macomb County. Across verified third-party sources, the business carries a composite rating of roughly 3.5 to 5 out of 5 depending on the platform, with strong praise for plant selection, knowledgeable staff, and installation craftsmanship, and recurring friction around pricing transparency and communication during busy seasons. If you are a homeowner in Saint Clair Shores, Clinton Township, Harrison Township, or the Grosse Pointe corridor researching whether to hire Soulliere for a patio, landscape project, or garden center purchase, this breakdown gives you the specific evidence you need to make that call.

At a Glance: Quick Verdict and Who This Review Is For

Soulliere is a strong candidate for homeowners who want a single, established source for design, installation, and plant material in Southeast Michigan. Their 70-plus years in business is not marketing fluff; local news archives and a 1952 founding date on the BBB profile back it up. The two-year labor warranty on landscape design and build projects is genuinely competitive for this market. Where they earn more cautious marks is on pricing, which multiple reviewers describe as on the higher end, and on responsiveness during peak spring and summer seasons.

• Best fit for: Homeowners in Saint Clair Shores, Clinton Township, Harrison Township, and Grosse Pointe areas who want a turnkey landscaping and patio experience from a long-tenured local company
• Good fit if: You prioritize a two-year labor warranty, want to buy plant material and hardscape supplies in the same place, and are willing to pay a premium for established expertise
• Less ideal if: You are on a tight budget and need the lowest-cost bid, or if you need a very fast project turnaround in peak season (May through July)
• Worth comparing: Charlotte Landscape and Patio and similar regional full-service operators if you want multiple estimates before deciding

Consolidated Ratings from Verified Sources

No single platform captures the full picture here, so I pulled data from every third-party source that had a meaningful sample. The BBB profile confirms the business details and founding year but does not show an accreditation or published star rating at the time of research. Houzz shows a perfect 5 out of 5, though the sample there is small. The most statistically meaningful data comes from Yelp as aggregated through MapQuest, which shows 26 reviews averaging 3.5 out of 5. BestProsInTown and Trustburn add off-site reviewer text and additional dated excerpts going back through 2024 and into late 2025, which help identify whether quality trends are stable or shifting.

A composite picture that weights the larger Yelp sample most heavily puts the overall experience somewhere between 3.5 and 4 out of 5. That is a respectable but not exceptional score for a business with this much history. It suggests a company delivering solid work that occasionally struggles with the operational side of things, which is a pattern I see at many mid-size regional landscapers.

What Verified Customers Are Actually Saying

Below are representative excerpts drawn from third-party platforms, not from Soulliere's own website (which is subject to their intellectual property terms and reflects a curated selection). These come from Yelp via MapQuest, BestProsInTown, and Trustburn, and give a more unfiltered read.

• "Nice stuff, but way overpriced!" — Mandalyn G., October 2024 (Yelp via MapQuest)
• Positive excerpts from BestProsInTown (August and December 2025) describe knowledgeable staff, quality plant material, and a well-stocked garden center that reviewers return to year after year
• September 2024 entries on BestProsInTown reference satisfactory landscape installation work and note the crew was professional on-site
• Trustburn reviewer commentary highlights the breadth of product selection and the helpfulness of staff when selecting pavers and hardscape materials
• Houzz reviewer awards a perfect five stars and specifically calls out design expertise and the quality of the installed result

The pattern across these sources is consistent enough to be useful. Positive reviewers almost always mention staff knowledge and product quality. Critical reviewers almost always mention cost or a communication gap. Neither camp is describing defective work or serious project failures, which is a meaningful distinction when you are reading reviews to assess real risk.

What Homeowners Consistently Praise

When I look at the themes that repeat independently across Yelp, BestProsInTown, Houzz, and Trustburn reviews, five things come up again and again. These are not outlier opinions; they are the persistent positives that define the customer experience most people have with Soulliere.

1. Staff expertise: Reviewers consistently describe staff as genuinely knowledgeable, whether they are helping someone choose the right shrubs for a shady Michigan yard or explaining the difference between natural flagstone and manufactured pavers for a patio project
2. Product selection and quality: The garden center draws return customers specifically because of plant variety and material quality, with multiple reviewers mentioning they come back every season
3. Installation craftsmanship: Customers who hire Soulliere for landscape design and build or brick paver installation tend to describe the finished work positively, noting that crews are professional on-site
4. One-stop convenience: The ability to buy plant material, hardscape supplies, bulk materials, and patio furniture from one established dealer is a recurring positive, especially for homeowners managing larger projects
5. Longevity and local reputation: Several reviewers explicitly mention trusting Soulliere because of how long they have been in the community, a sentiment reinforced by local news coverage going back to the late 1990s

Recurring Complaints and Red Flags to Know Before You Call

Fair reviews require the same honesty about the negatives. The complaints here are real and worth knowing, even though none of them signal the kind of risk that would put a project in serious jeopardy.

• Pricing: The most consistent criticism across sources is that Soulliere's pricing runs high relative to competitors. The "way overpriced" comment from October 2024 is not an isolated opinion; it echoes a thread that runs through multiple reviews. This is worth taking seriously if budget is a primary concern
• Communication during peak season: Some reviewers note difficulty getting timely responses or appointment confirmations during spring and early summer. This is common at established landscapers with strong demand, but it is still a legitimate inconvenience
• BBB non-accreditation: Soulliere is not BBB-accredited, which does not mean the business is problematic, but it does mean the external accountability layer that accreditation provides is not present. There are no published BBB complaints on their profile, which is a positive data point
• Limited online review volume for a 70-plus-year business: With 26 Yelp reviews for a company founded in 1952, the sample is thinner than you might expect. This makes it harder to draw firm statistical conclusions and means a few experiences can disproportionately move the average

Company Overview: Who Soulliere Is and What They Do

Soulliere Landscaping Patio & Garden Center operates out of 23919 Little Mack Ave in Saint Clair Shores, MI 48080. The Better Business Bureau profile for blank" rel="noopener noreferrer">Soulliere Landscaping & Garden Center | BBB Business Profile lists the address as 23919 Little Mack Ave, notes it is not BBB‑accredited, and shows 74 years in business. MapQuest/Yext business listing for Soulliere shows address 23919 Little Mack Ave and aggregates Yelp review content and rating metadata (MapQuest page displays 'Reviews 3.5 (26)' and sample Yelp review excerpts with dates): e.g., Mandalyn G. (10/11/2024), 'Nice stuff, but way overpriced!' blank" rel="noopener noreferrer">MapQuest’s Yext-powered business listing for Soulliere confirms the 23919 Little Mack Ave address and aggregates Yelp content, showing “Reviews 3.5 (26)” and sample Yelp excerpts such as Mandalyn G. (10/11/2024) — “Nice stuff, but way overpriced!”.. You can reach them at (586) 776-2811 or by email at [email protected]. The business was started in 1952 and incorporated on October 7, 1965, with current principal contact Kimberly Wilks listed as VP on the BBB profile. That means this is a family-connected business that has been operating for over 70 years in the same area, which carries real weight when you are entrusting someone with your yard.

Their service area covers Saint Clair Shores, Harrison Township, Clinton Township, and the Grosse Pointe communities. For homeowners in these areas, Soulliere offers what is genuinely a comprehensive menu: brick paver design and installation, flagstone patio and wall installation, landscape design and build, a fertilization program, trees and shrubs, bulk landscape materials, and a full garden center retail operation. They also carry a curated line of patio furniture, with brands including Telescope Casual, O.W. Lee, Meadowcraft, Seaside Casual HDPE, Ashley Furniture, and Treasure Garden products (they are a listed Treasure Garden authorized dealer). That retail side is notable because it means you can shop furniture in person rather than buying blind online.

Warranties Offered

Soulliere advertises a two-year labor warranty on landscape design and build projects on their website. That is above average for a regional landscaper, where one-year labor warranties are more typical. On the retail furniture side, warranties are manufacturer-backed and vary by brand: Telescope Casual carries a 15-year warranty, O.W. Lee and Meadowcraft wrought iron products carry 20-year warranties, Seaside Casual HDPE furniture carries a 20-year warranty, Sunbrella fabric is warranted for 5 years, and Ashley Furniture carries a 3-year warranty. Before signing any installation contract, ask specifically what the two-year labor warranty covers and excludes in writing.

Patio Installation: What the Process Looks Like

Soulliere's core hardscape service covers brick paver installation and design, flagstone patio installation, and retaining wall construction. For Metro Detroit homeowners, the paver route is the dominant choice because of the region's significant freeze-thaw cycle, which makes sand-set interlocking pavers a practical long-term option compared to poured concrete slabs that are prone to cracking after a few Michigan winters.

Typical Scope of Work for a Paver Patio

1. Initial consultation and design: Soulliere takes appointment requests through their online form. At the consultation, expect to discuss patio size, intended use, material preferences (concrete pavers, natural flagstone, brick), and any wall or step elements. Having a rough square footage figure and photos of your space ready will make this session more productive
2. Site assessment and grading: The crew evaluates drainage, existing grade, and any utility lines before work begins. This step matters more than homeowners often realize; poor drainage is the leading cause of long-term paver failure in Michigan
3. Base preparation: A proper sand-set paver installation requires excavation, a compacted gravel base (typically 6 to 8 inches in this market), and a sand setting bed. Skimping here is where budget contractors cut corners, so ask specifically about base depth
4. Paver or flagstone installation: Material is laid to pattern, cut at borders, and compacted. Edge restraints are installed to prevent lateral spread over time
5. Jointing and finishing: Polymeric sand is swept into joints and activated, locking the field and resisting weed intrusion
6. Final walkthrough: Ideally this happens with you present before the crew leaves, so any alignment or grading questions are resolved on the spot

Pricing Benchmarks for Metro Detroit

Soulliere does not publish pricing online, which is standard for custom installation work. To give you a calibration point: current regional data for the Detroit market puts concrete patio installation at roughly $7 to $12 per square foot, while sand-set pavers and brick pavers run $14 to $20 or more per square foot depending on material and site complexity. Paver-specific estimates in Metro Detroit range from approximately $8 to $25 per square foot when factoring in the full material and installation spread. Labor alone in this market typically runs $5 to $10 per square foot. A 400-square-foot paver patio would therefore realistically cost $5,600 to $10,000 or more at current market rates, before any wall, step, or lighting additions. Given the reviewer feedback that Soulliere skews toward the higher end of the market, budgeting toward the upper half of these ranges for their estimates is prudent planning.

Timelines and Seasonal Considerations

Michigan's outdoor construction season runs roughly April through October, with peak demand concentrated in May, June, and July. Companies like Soulliere that carry strong local reputations book up fast in spring. If you are planning a patio for the current season, contacting them as early as February or March to get on the schedule is not an overreaction. Late August through September is often a more accessible window with shorter lead times. Winter consultations also exist, and some homeowners use the off-season to finalize design decisions and secure a spring install slot.

How Soulliere Compares to Other Local Options

Soulliere occupies a specific niche: a full-service, garden-center-anchored landscaper with deep local roots and a premium positioning. That is genuinely different from a pure hardscape contractor who only does patios and walls, or a big-box retailer where you buy materials and hire your own crew. The comparison that matters most for most homeowners is whether the premium over competing bids is justified by the warranty, the selection, and the single-vendor convenience. For an apples-to-apples comparison, see local competitor ratings such as Fireside Stone and Patio reviews to gauge relative pricing and workmanship. For additional regional comparison points, see our charlotte landscape and patio reviews for how similar full-service landscapers and patio specialists perform in a nearby market.

For homeowners comparing regional full-service patio and landscape companies, it is worth looking at how businesses like Carolina Family Pool and Patio or Fireside Stone and Patio handle similar project scopes in their markets, particularly around warranty terms and communication during installation. For a direct comparison on warranty terms, product lines, and installation processes, see Better Homes Hearth and Patio in Fairless Hills. These side-by-side comparisons help establish whether what Soulliere offers is genuinely above market or in line with what other established regional operators provide. For an example of how a regional specialist compares on customer feedback in a different market, see AES Hearth and Patio (Newville) reviews.

How We Verify Reviews on Pool and Patio Reviews

Every review-based article on this site draws from third-party platforms with public review records, cross-referenced against business registration data, BBB profiles, and manufacturer dealer listings. We do not rely on company-hosted testimonial pages as primary evidence because those are curated by the business and subject to their editorial control. For Soulliere specifically, the primary evidence base is Yelp (26 reviews via MapQuest), BestProsInTown (multiple dated excerpts through late 2025), Trustburn (consumer testimonials), and the Houzz professional profile. Business facts are cross-verified against the BBB profile and Soulliere's own published business information. Pricing context comes from current Angi regional cost guides for the Detroit market.

Practical Checklist Before You Hire Soulliere (or Any Landscaper)

This checklist applies whether you are calling Soulliere or comparing them against another local operator. These are the questions and steps that separate a smooth project from a frustrating one.

1. Get at least three written estimates: Soulliere's online appointment request form makes it easy to start the process with them. Get competing bids on paper so you can compare scope and materials line by line, not just total price
2. Ask specifically about base preparation: Request the gravel base depth and compaction method in writing. In Metro Detroit's freeze-thaw climate, base quality is the single biggest determinant of long-term paver performance
3. Get the two-year labor warranty in your contract: Soulliere advertises this warranty on their website. Confirm exactly what it covers (labor, materials, both?), what voids it, and what the claims process looks like
4. Clarify the permit situation: Some patio and retaining wall projects in Michigan municipalities require permits. Ask who pulls permits and who is responsible if work is done without required permits
5. Confirm your install window in writing: Given peak-season demand, a verbal "we'll get to you in June" is not enough. Get your scheduled start date in the contract
6. Check their BBB profile directly: While there are no published complaints at the time of this research, it takes two minutes to verify at bbb.org before signing anything
7. Ask for two or three local references: A 70-year-old business should be able to provide references in your zip code without hesitation. Follow up and actually call them

The Verdict: Is Soulliere Worth Contacting?

For homeowners in Saint Clair Shores and the surrounding Metro Detroit communities, Soulliere is a legitimate, well-established option that earns its consideration. The 70-plus-year track record, two-year labor warranty, and full-service model from design through materials supply are real advantages. The honest caveats are the higher-end pricing and the communication friction some customers experience during peak season. Neither of those is disqualifying, but both are worth factoring into your expectations and your budget planning. Request their estimate, compare it carefully against one or two competing bids, get the warranty language in writing, and you will have everything you need to make a confident decision. For a nearby comparison, see Sheridan's Home and Patio reviews to contrast pricing, warranty terms, and customer communication experiences in the same regional market. For broader event-based comparisons and attendee feedback, see Jacksonville Home and Patio Show reviews for perspective on how regional patio providers and showrooms present their work and customer experiences.